UrbanBikesDirect.com Ebike Warranty Policy
Here at UrbanBikesDirect.com, it is our responsibility to provide our customer with the best ebike warranties in the industry. We are able to do this by partnering with the best manufacturers in the industry. Below is a link to each manufacturer warranty we carry. We urge you to read each warranty and return policy thoroughly before purchasing an ebike.
If you have any issues with your product, please call us at (800) 591-7508 or email us at support@urbanbikesdirect.com and we will assist you in filing a warranty claim with the manufacturer. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
All Warranties are only applicable within the continental United States.
Bikes bought in or shipped to Hawaii, Puerto Rico, and Alaska have their warranties voided by the manufacturers unless there is a stipulation prior to the purchase regarding parts only.
GIO Warranty