they make it hard to return do not offer price match and getting help is impossible from them
Ever since i received my Jupiter Defiant Ebike i was interested in buying a spare battery. It went on sale and i bought 1 from the best Dealer in Ebikes in the USA. I put the spare charged battery pack in a small stuff bag and i placed a rubber mat under the battery to prevent shock while riding. I used 2 racket straps to secure it on the rear rack. UBD is a leading Distributor selling Ebikes, Eskateboards and many accessories. I also bought from them a Chopper front end deluxe kit for my Jupiter Defiant Ebike. It comes with a front fork spring loaded with oil dampening, a big headlight and raised reinforced handle bars with an instruction sheet too. Also i bought from them for my Jupiter rear carry rack with proper fasteners. When you purchase an Ebike from UBD they do not charge any State tax and no shipping charges! That's a lot of money that stays in your pocket! 2 years ago i bought a Mototec Edrifter Electric Trike. Lots of fun. Comes with the 2 rear drifting sleeves you install on the rear tires. Ask for Customer Service Vanessa. She will hook you up. Tell her Chopper Mike sent you.
Good bike excellent service fast shipping
Was well packaged easy to assemble. Very satisfied with my bike
The battery drains pretty fast,but it's great for it's price
Ordered 2 of the mototech 1000 watt bikes only few days before Christmas and they couldn’t get them both by Christmas time but one did arrive on time which was awesome cause the 2nd was delivered next day and I have zero complaints. Also ordered the 800 watt trike but sold out and delayed but that’s my fault for waiting till last minute. Came with the new year and it’s awesome and so much fun
After a long wait it finally arrived. I’m absolutely thrilled with it I can finally come and go to work without getting wet and cold!!!
Love this bike it’s worth every penny 👌mini motorcycle 🏍️ minus the the super 100mph speeds. But 28-29mph is more then enough. Awesome bike 🚴
Our original battery crapped out less than 50 miles on it over a year. Bought this one to replace it and so far it’s worked flawlessly for about 10 miles so far. Time will tell but definitely moving on to better bicycles that use Samsung or LG batteries so I don’t have to worry hopefully about replacing one again.
Great ,happy with product
Very nice and fun bike, fully meet my expectation! For your confidence, buy it with UBD,
This company provides an outstanding service and responding to every inquiries with a high priority!
Had some complications when I first got to bike I wrote it two times and then it wouldn't move over on a defect in the controller I did talk to somebody with support they were really prompt and by the following week I was able to ride the bike the ride is incredible you definitely want to wear a helmet with this thing it's fast faster than most e-bikes that's why it's called an e moped you'll enjoy it though
fast response to my order. fast delivery. “nuff said.
Their customer service is great. Product was great. Highly recommend!
Fantastic
It is the best gas scooter you can buy
It's a little tall for me but I made it work. Great pick up in speed. Now I gotta try and not get lost in this heat. Lol. Ready to see how far it will take me.
This is the perfect e-bike. Perfect price point and it has a lot of great features. It’s a smooth and comfy ride and I’m so glad I bought this model. Suspension is great, motor kicks but is smooth, the black looks so sleek and the battery is good!
Thanks again.
The scooter works great. (7Ah) It gets much better battery than I expected especially for my 240lb body. The 15mph governor seems slow at first but when you realize how far you have traveled in such a short amount of time, you see that it is more than adequate. The frame and wheels are sturdy and the balance is great. I feel secure on the scooter and am not worried about a mechanical problem. Scooter aside, Urban Bikes Direct is the place to buy all your e-scooter and e-bike needs. I originally ordered a different scooter and I contacted customer support about lead times. The person was so knowledgeable and she even helped me change my selection to a scooter that was $200 cheaper with equivalent specs, performance, and quality. The scooter was delivered in 2 days of my order which was a godsend as my teenage kid needed it to commute to work. Anyone can sell goods on the internet but Urban Bikes Direct delivered on the great customer service that is lacking nowadays from most shopping websites. I can't recommend UBD enough. Don't just buy stuff, buy stuff in style and with confidence with UBD.
Thoroughly enjoying my new electric scooter. This is my first time owning an electric scooter and it’s definitely an upgrade from my good old razor from my childhood. Thank you so much to urbanbikesdirect for the easy delivery and processing.
3 speeds, assisted pedaling automatically help returning to 10-13-16MPH, not fast, not slow, just cruising on vacation mode. Useful info onboard control panel.
Was worth the price !